Privacy Policy

Stormhill Holdings Pty Ltd ACN 686 505 528 ("Stormhill", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit stormhill.com.au and related pages (the "Website"), or otherwise interact with us.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect the following types of personal information:

• Contact details: such as your name and email address when you submit an enquiry through our contact forms.
• Message content: any information you choose to include in a message or enquiry.
• Technical and usage data: such as your IP address, browser type, device information, pages visited, and referring URLs. Some of this information may be collected through cookies and similar technologies, including analytics services used to understand Website traffic and performance.

We do not intentionally collect sensitive information (such as health information or government identifiers) through the Website. Please do not submit sensitive information unless we have expressly requested it and you agree to its collection.

2. How we collect information

We collect personal information when you:

• complete and submit a contact form on the Website;
• send us an email or otherwise communicate with us; or
• browse the Website, where technical data is collected automatically.

3. Why we collect and use information

We use personal information to:

• respond to enquiries and communicate with you;
• operate, maintain, and improve the Website;
• monitor Website security and prevent misuse;
• comply with legal and regulatory obligations; and
• manage our business operations.

We will only collect personal information that is reasonably necessary for one or more of these purposes.

4. Disclosure of information

We may disclose personal information to:

• service providers who assist us in operating the Website or delivering communications (for example, email delivery and hosting providers), subject to appropriate contractual protections;
• professional advisers where reasonably required; and
• regulators, courts, or law enforcement where required or authorised by law.

Some service providers may store or process information outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure that recipients handle the information in a manner consistent with the APPs, unless an exception applies under the Privacy Act.

We do not sell your personal information.

5. Cookies and analytics

The Website may use cookies and similar technologies to support functionality, security, and analytics. You can manage cookies through your browser settings. Disabling cookies may affect some Website features.

Where we use third-party analytics tools, those providers may collect information about your use of the Website in accordance with their own privacy policies.

6. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Access, correction, and complaints

You may request access to the personal information we hold about you, or request correction if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading. We will respond to requests within a reasonable period and in accordance with the Privacy Act.

If you have a privacy complaint, please contact us using the details below. We will acknowledge your complaint and investigate it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Third-party links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to this policy

We may update this Privacy Policy from time to time by publishing a revised version on the Website. The "Last updated" date at the top of this page indicates when the policy was last amended.

10. Contact us

For privacy enquiries, access or correction requests, or complaints, please contact:

Stormhill Holdings Pty Ltd ACN 686 505 528
PO Box 212, Clifton Hill VIC 3068, Australia
Email: info@stormhill.com.au